1. We are registered!
Any pharmacy, whether online or on the high street must be registered with the General Pharmaceutical Council (GPhC). The GPhC inspects all registered pharmacies to ensure they are operating safely and legally. An online pharmacy is NOT just someone selling medicines online – they must be registered and follow a set of codes and procedures to ensure that their customers and patients are kept safe.
A registered online pharmacy should have the GPhC pharmacy logo prominently displayed on their website and link to their registration on the GPhC website. Ours is displayed in the footer at the bottom of our website pages.
2. We are safe!
DialaChemist has a set of procedures that all staff must follow. This ensures the safe and effective day-to-day running of the pharmacy – as well as keeping all confidential information safe and secure. These procedures are implemented by the Responsible Pharmacist and signed by all staff who work here. They are also reviewed and updated regularly. We buy all our drugs from UK registered wholesalers keeping you safe from counterfeit medicines.
3. We are qualified!
All our staff are qualified to carry out their roles safely and effectively. The pharmacist is registered with the GPhC. You can check out our staff here:
All our pharmacy team members must be qualified in their role or working towards a qualification to an appropriate standard.
4. Easy to contact
Although we are an online pharmacy, the pharmacist and pharmacy staff are always available to speak to, either on the telephone, by email or on live chat between our opening hours of 9am – 5pm Monday to Friday (excluding bank holidays) If you require any information or advice about health topics, your medication or the products on our website then please don’t hesitate to contact us – we are here to help.
5. Competitively priced
We endeavour to price our products fairly and are always looking to pass on offers and savings to you.
We are looking to expand our range of ‘niche’ pharmacy products and always welcome new companies who would like stock their products online with us. To contact us for more information please email: email@example.com